SIGUCCS 2018 has ended

Create Your Own Event

SIGUCCS 2018

5:15pm EDT

Volunteer Orientation and Training Fiesta 3&4

11:00am EDT

Demystifying IT Projects using the KISS Model Fiesta 3&4

1:00pm EDT

One Little Spark: Putting the Service back in the Service Desk Fiesta 3&4

2:15pm EDT

What Cats Can Teach Us About Excellent Customer Service Fiesta 3&4

9:00am EDT

Developing a Culture of Care Fiesta 3&4

1:00pm EDT

Challenges of the change of decentralized support structures in combination with digitization processes in the student life cycle. RWTHonline the new campus management system of RWTH Aachen University Fiesta 3&4

11:30am EDT

Fostering a Sense of Ownership at a Service Desk while also Developing Student Leadership Fiesta 3&4

1:30pm EDT

How to Cultivate a Service-Minded Helpdesk in a Microwave Age? Best Practices for a World Class Customer Experience Fiesta 3&4