Leaders inspire, engage and empower others to be extraordinary. They must often make heroic choices that take courage, creativity and commitment. But how do you become that kind of leader? What’s the difference between a leader and a manager? Do I have to lead, can’t I just follow?
This seminar will focus on fundamental traits and characteristics effective leaders demonstrate including communication, problem solving and strategic thinking. We will explore why these skills are necessary, how to develop them and what they mean for teams and organizations. We guarantee this will be a fun, challenging and interactive event!
This session will provide a great foundation for emerging leaders and is designed for anyone who wants to enhance their leadership skills whether an individual contributor, a team lead, a student manager or a director.
Upon completion, participants will:
- Possess tools and techniques to inspire, engage, and empower teams
- Gain insight into key core competencies
- Identify traits that set successful leaders apart
Facilitators:
Joan Cheverie is the Director, Professional Development for EDUCAUSE. In this capacity, she supports and promotes community collaboration in order to enable EDUCAUSE to design professional programs to advance IT leadership in higher education, with a specific focus on those who lead, manage, and use information resources to shape strategic decisions. Prior to this position, she served as a Policy Specialist for the EDUCAUSE Washington Office, which dealt with critical IT policy issues arising both in Washington, D.C., and on campus. Joan joined EDUCAUSE in 2011 from Georgetown University where she was the Head of Copyright and Rights Management. She previously held positions as head of digital services, head of government documents, and reference librarian. She has also served as a Visiting Program Officer for the Coalition for Networked Information, and she was a 2008 Fellow from the Frye Leadership Institute. She holds a Bachelor’s degree from Mount Holyoke College, a Master’s degree in Library and Information Science from The Catholic University of America, and a second Master’s degree from Georgetown University where her thesis was entitled, “The Intellectual Land Grab: How Does the Public Domain Fare in the Networked Environment?”.
Beth Rugg is the Assistant Vice Chancellor for Client Engagement at the University of North Carolina Charlotte. She began her IT career in 2001 working at Ithaca College as Student Employee and Computer Lab Coordinator. Prior to that she worked in the hospitality industry and in Student Affairs. She have a BS in Hotel Administration from Cornell University and is a certified Project Management Professional (PMP).
She champions service and support and has extensive service management experience overseeing service desks, desktop support, labs, instructional support and design, digital media production, technology acquisition and renewal, training, documentation and communication. She has led many administrative and academic initiatives and recently implemented a unified service catalog for UNC Charlotte central and distributed IT.
She has been an Executive Board member of the Association for Computing Machinery Special Interest Group University and College Computing Services (ACM SIGUCCS) organization and led the development of their professional mentoring program. She is passionate about customers and making sure we take their experiences and perspectives into account.
